Frequently Asked Questions
How to submit the application form:-
- Please click on individual DSC by PAN tab from the dashboard page.
- Fill up the all details required.
- After filling up all the details click on Save & Apply button.
- Once the application is submitted, user needs to complete eSign verification.
- Click on the check box Agreement consent and generate the OTP.
- Check SMS on registered mobile number for OTP
- Enter the same KYC pin which was set while submitting the form.
- After entering the OTP and KYC pin click on sign document.
- Please check the registered email ID for uploading document link. Click on the link to upload document ID card and address proof.
- While submitting the form, it will automatically redirect to upload document page.
- Check registered email ID for video verification link, once the email verification is done. (Note:- In video, applicant should show his PAN Card and both sides of Aadhaar Card / Address proof and bring it closer to the camera so that it is clearly readable by verification officers.)
- Click on the video verification link and enter your application ID & date of birth.
- Enter the captcha and click on next.
- In video, Applicant needs to read proper script, which is displayed on the screen.
- Click on view button to check the applicant's video then click on submit button.
- User will get a link to verify email ID on their registered email ID.
How to submit the application form:-
- Please click on individual DSC by Aadhaar tab from the dashboard page.
- Fill up the all details required.
- After fill up the all details click on Save & Apply button.
- Once the application is submitted, user needs to complete eSign verification.
- Click on the check box Agreement consent and generate the OTP.
- Check SMS on registered mobile number for OTP
- Enter the same KYC pin which was set while submitting the form.
- After entering the OTP and KYC pin click on sign document.
- Check registered email ID for video verification link, once the email verification is done.
- Click on the video verification link and enter your application ID & date of birth.
- Enter the captcha and click on next.
- In video, Applicant needs to read proper script, which is displayed on the screen.
- Click on view button to check the applicant's video then click on submit button.
- User will get a link to verify email ID on their registered email ID.
How to submit the Organization application form:-
- Click on Apply DSC by Organization tab from the dashboard page.
- Fill up the all details required.
- After filling up all the details click on Save & Apply button.
- Once the application is submitted, user needs to complete eSign verification.
- Click on the check box Agreement consent and generate the OTP.
- Check SMS on registered mobile number for OTP
- Enter the same KYC pin which was set while submitting the form.
- After entering the OTP and KYC pin click on sign document.
- Please check the registered email ID for uploading document link. Click on the link to upload required document as per organization. For more details click on Documents tab from FAQ.
- While submitting the form, it will automatically redirect to upload document page.
- Check registered email ID for video verification link, once the email verification is done. (Note:- In video, applicant should show his PAN Card , Organizations Document and bring it closer to the camera so that it is clearly readable by verification officers.)
- Click on the video verification link and enter your application ID & date of birth.
- Enter the captcha and click on next.
- In video, Applicant needs to read proper script, which is displayed on the screen.
- Click on view button to check the applicant's video then click on submit button.
- User will get a link to verify email ID on their registered email ID.
If you have received damaged or missing items, please call us on
7506000995 or write to us at sales@vsign.in for quick
resolution.
As soon as all the processes are completed, the DSC token will be
couriered to the address mentioned in your login.
If you have received damaged or missing items, please call us on
7506000995 or write to us at sales@vsign.in for quick
resolution.
The invoice can be downloaded from the Purchase history 7 days after
placing an order with us.
You can esign from the provided link - https://ca.vsign.in/esigndscapplicationform
to complete your application
Vsign has its presence in PAN India.
For any payment related queries, please write to us on sales@vsign.in.
The payment modes available are –
- Internet banking
- Debit / credit cards
- UPI Payments
In the case of individual PAN based DSC
For individual Aadhaar based DSC, no documents are required
In the case of Organization DSC
- PAN Card
- Aadhaar Card
- Applicant Photograph
For individual Aadhaar based DSC, no documents are required
In the case of Organization DSC
- Proprietorship Firm
- Copy of Business Registration Certificate (S&E / VAT / ST)
- Copy of statement of bank account (First and second page)
- Copy of ITR accompanied by computation of income/financial statement (Front side page-1)
- Individual/Proprietor should be submitted. In case, the tax return has not been submitted, the Individual/Proprietor should provide a self-signed affidavit stating the reason.
- The bank account should be in the name of the organization
- Partnership Firm
- Copy of partnership deed (Max of first three pages including list of partners and authorized signatories)
- Copy of PAN card (Front side)
- Copy of statement of bank account (First and second page)
- Copy of ITR accompanied by computation of income/financial statement pertaining to last financial year (First and second page)
- Corporate Entities
- Copy of Company Pan Card (Front side)
- Copy of certificate of incorporation
- Copy of article and memorandum of association
- Copy of statement of bank account (First and second page)
- The copy of audit report along with the annual return pertaining to last financial year (First and second page)
- The authorized representatives for forwarding / certifying the application form for DSC should be duly authorized by the resolution of the board of directors
- Certified copy of organizational ID proof of authorized signatory
- DGFT
- GST Certificate
- Company Pan Card
- Applicant Pan Card
- Applicant Employee ID Card
- Authorized Employee ID Card
- Board Resolution in Company letterhead authorizing the concerned director to get digital signature certificate
- List of Directors
- Applicant Photograph in jpg form
- Authority Letter from a director in case the applicant is not a director
- IEC Certificate
- Bank
- Copy of Applicant’s Bank ID Card / Letter from Organization / Pay Slip
- Authorized Signatory Organizational ID Card / Self-Attested Letter of Organizational Identity
- Copy of Organizational PAN Card
- Copy of PAN Card of Applicant, if PAN provided
- Government
- Copy of Applicant’s Bank ID Card / Letter from Organization / Pay Slip
- Authorized Signatory Organizational ID Card / Self-Attested Letter of Organizational Identity
- Copy of Organizational PAN Card
- Copy of PAN Card of Applicant, if PAN provided
You can esign from the provided link - https://ca.vsign.in/esigndscapplicationform
to complete your application
eSign Electronic Signature Service is an innovative initiative for allowing easy, efficient, and secure signing of electronic documents by authenticating signer using UIDAI e-KYC services. With this service, any eSign use rcan digitally sign an electronic document without having to obtain a physical digital signature dongle. .Application Service Providers can integrate this service within their application to offer eSign user a way to sign electronic forms and documents. The need to obtain Digital Signature Certificate through a printed paper application form with ink signature and supporting documents will not be required.
The Digital Signature Certificate issuance and applying of signature to electronic content is carried out in few seconds with eSign. Through the interface provided by the Application Service Provider (ASP), users can apply electronic signature on any electronic content by authenticating themselves through biometric or OTP using UIDAI e-KYC services. The interfaces are provided to users on a variety of devices such as computer, mobile phone etc. At the backend, eSign service provider facilitates key pair generation and Certifying Authority issues a Digital Signature Certificate. The eSign Service Provider facilitates creation of the Digital Signature of the user for the document which will be applied to the document on acceptance by the user.
eSign Online electronic signature service,offers applications a mechanism to replace manual paper based signatures by integrating this service within their applications. .An eSign user can electronically sign a form/document anytime, anywhere, and on any device. eSign service facilitates significant reduction in paper handling costs, improves efficiency, and offers convenience to customers.
Yes. The Electronic Signatures facilitated through eSign Online Electronic Signature Service are legally valid provided the eSign signature framework is operated under the provisions of Second Schedule of the Information Technology Act and Guidelines issued by the Controller. Please refer Electronic Signature or Electronic Authentication Technique and Procedure Rules, 2015 -e-authentication technique using e-KYC services.
An Application Service Provider (ASP) can integrate eSign online electronic signature service so that the users of that ASP will be able to use eSign. A physical paper form/document which is currently used to obtain digital signature certificate can be replaced by its electronic form and thereby facilitate electronic signature of the signer through eSign.
ASPs who can be potential users of eSign include Government agencies, Banks and Financial Institutions, Educational Institutions etc.
In the traditional Digital Signature system, an individual is responsible for applying for a Digital Signature Certificate to CA, key pair generation and safe custody of keys. The Certifying Authorities issue Digital Signature Certificate to individuals after verification of credentials submitted in the application form. Such Digital Signature Certificates are valid for 2-3 years. Individual can affix digital signature any time during the validity of Digital Signature Certificate. The certificates are revoked in case of loss or compromise of keys. The verification of the individual’s signature requires the verification of whether the DSC is issued under India PKI and also ascertaining the revocation status of the DSC. Key pairs are stored in Crypto Tokens which comply with standards mentioned in the Information Technology Act & Rules to prevent the duplication of keys. It is individual’s obligation for safe custody of Crypto-Tokens. The signatures are created using the keys certified by CA.
In the new eSign online Electronic Signature Service, based on successful authentication of individual using e-KYC services, the key pairs generation, the certification of the public key based on authenticated response received from e-KYC services, and digital signature of the electronic document are facilitated by the eSign online Electronic Signature Service provider instantaneously within a single online service. The key pairs are used only once and the private key is deleted after one time use. The Digital Signature Certificates are of 30 minutes validity, and this makes verification simple by eliminating the requirements of revocation checking. Document that is signed using eSign will contain a valid digital signature that can be easily verified using standard methods.
Upon the biometric or OTP authentication of the individual with the already verified information kept in the database of e-KYC provider, key pairs are generated and public key along with information received from e-KYC provider are submitted to CA for certification. Immediately after signature is generated with the private key of individual, the key pairs are deleted. The key pairs are generated on Secure Hardware Security Module to ensure security and privacy.
Audit log files are generated for all events relating to the security of the eSign-Online Electronic Signature Service. The security audit logs are automatically collected and digitally signed by ASPs. All security audit logs, both electronic and non-electronic, shall be retained and are audited periodically.
eSign online Electronic Signature Service can be effectively used in scenarios where signed documents are required to be submitted to service providers - Government, Public or Private sector. The agencies which stand to benefit from offering eSign online electronic signature are those that accept large number of signed documents from users.
Some applications which can use eSign for enhancing for enhancing services delivery are the following:-
- Digital Locker Self attestation
- Tax Application for ID, e-filing
- Financial Sector Application for account opening in banks and post office
- Transport Department Application for driving licence renewal, vehicle registration
- Various Certificates Application for birth, caste, marriage, income certificate etc
- Passport Application for issuance, reissue
- Telecom Application for new connection
- Educational Application forms for course enrolment and exams
- Member of Parliament Submission of parliament questionesigns